Welcome
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filler@godaddy.com
Welcome
Order Process
1. Email us with your order
1. Email us with your order
1. Email us with your order
Email us with what you would like and any design images you require and please include your name and address and telephone number.
2.Invoice Process
1. Email us with your order
1. Email us with your order
We will confirm your order with you including prices and lead times. We will then raise an invoice which will be emailed to you. We use a system called QuickFile. Please check your junk folder for our invoice. The invoice contains our bank details for payment. You can also pay by card if you request this and a payment link can be sent to you on our invoice.
3.Payment Process
4. Before delivery
4. Before delivery
We require a 50% deposit to secure all orders. This gets you a 'make space' in our crafting schedule.
4. Before delivery
4. Before delivery
4. Before delivery
We will contact you to confirm any bespoke artwork and again before delivery with a delivery slot. This is when you will pay the balance of the delivery plus any outstanding delivery charges.
Where is Our Online Shop?
We took the difficult decision in Spring 2025 to do away with the online shop. We know this is not the 'norm' but nothing we do is! After listening to our customer feedback we realised that 99% of our customers emailed us to make their order!